Sync Your Customer Support in One Dashboard
Nwahia unifies your customers’ chats and data in one dashboard, from Instagram, Facebook, TikTok and WhatsApp DMs to your email and website support inbox.
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Nwahia is designed to prevent fragmented conversations as your business grows, keeping your support organized, responsive, and deeply customer-aware across every channel. Regardless of the size of your organisation, if your goal is to keep growing, Nwahia is for you.
Unified Inbox for Every Support Channel
Nwahia brings all your customer conversations into ONE workspace, so your team never has to suffer from context switching anymore. No matter where a customer reaches out, every message lives in a single shared inbox.
One-Click Switch Between Organisations
Switch between different WhatsApp numbers, Instagram accounts, email addresses, website chat widgets, for your other organisations in one click from the dashboard. Whether you’re supporting one brand or many, Nwahia keeps everything organised and accessible.
Save Customer Context for Seamless Agent Transfers
Every interaction is logged and shared in real time, and you can save specific customer information on their profile, so context isn’t lost when support staff rotate, work remotely, or collaborate across departments.
Multi-Agent Support Across All Channels
Multiple agents can work simultaneously to engage customers without overwriting messages or losing visibility. This is perfect for growing teams handling high volumes of conversations.
Multi-Level Permissions & Secure Collaboration
Assign role-based permissions to individuals, teams, and external collaborators. Control who can view, reply, assign, or manage conversations, so everyone only accesses what’s relevant to their role.
Customizable and Personalised Smart Assistant
Create a Nwahia for your team and customise the assistant to keep conversations going even without human assistance.
Supercharge your support team for less
Choose a plan that meets all your customer support needs.
Starter
Suitable for personal and small businesses
₦50,000/month
- 1 channel
- Up to 3 team members
- AI responses
- Basic analytics
Growth
Suitable for growing businesses
₦100,000/month
- 3 channels
- Up to 10 team members
- Customer profiling
- Priority support
Enterprise
Suitable for medium to large businesses
Let's Talk
- Unlimited channels
- Unlimited team members
- Custom AI training
- Dedicated manager
Early Adopter Offer (Limited Time):
Sign up during beta and get 50% off for your first 6 months. After that, standard pricing applies.
Frequently Asked Questions
Got questions about Nwahia? Start here.
What is Nwahia?
We already use WhatsApp Business. Why do we need this?
How does Nwahia help my business?
How do I sign up?
Can we cancel anytime?
What happens to our existing WhatsApp number?
What plans are available, and what do they include?